Frequently Asked Questions

Find answers to common questions about our collections and services

How do I determine my correct size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Are your materials sustainably sourced?

Yes, Imperfects is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and deadstock fabrics to minimize our environmental footprint.

Can I modify or cancel my order after it has been placed?

Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team.

Do you restock items that are sold out?

We often release limited-edition collections. While some core basics are restocked regularly, seasonal pieces are typically not replenished once sold out.

How should I care for my Imperfects garments?

To ensure longevity, we recommend machine washing cold with like colors and hanging to dry. Specific care instructions are located on the inner garment label.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.